Frequently asked questions
-
We help with kitchens, pantries, closets, basements, kids’ spaces, home offices, storage units, etc. You name it, we can organize it.
-
It all begins with a 30-minute in-home consult. We walk through your space, talk about your goals, and then send a quote and session plan tailored to your needs.
Read more about our process here.
-
We can cover a lot of ground! We generally work in Wellington County and surrounding communities. But! we will travel to Halton region, Peel region, and beyond. Not sure if you’re in our area? Just ask, we’re happy to check!
-
There are so many factors to consider (e.g. scope of the project, square footage, amount to declutter, your goals for the space, time to complete, etc.), and every project is unique. We price by the project rather than by the hour. This approach allows us to focus on delivering great results without watching the clock, and gives you full cost certainty upfront. We always work together as two professional organizers, bringing both of our expertise and energy to every project. Our goal is to provide fair, competitive pricing while helping you enjoy practical, lasting results in your home.
A personalized quote will be provided following your free in-home consultation.
A non-refundable deposit is required upon booking to reserve your dates and times. This deposit will be applied toward your total balance.
-
Coverage depends on your individual insurance plan. While our services are not covered under standard health benefits, some insurers may approve reimbursement through a wellness account or personal spending account. We recommend checking with your provider to confirm your eligibility and available benefits.
-
Yes. We have a four-hour daily minimum for all projects to ensure we can allocate the proper time and resources needed to deliver quality results.
-
If your products fit the project and work with the methods we create, sure! If not, we can make suggestions on how to repurpose.
-
Yes! We love sourcing functional, beautiful products, but we always try to use what you already own first. Product is billed separately, and we’ll provide an itemized list at the end.
-
Products are billed separately. At the end of the project, we’ll provide an itemized list of what was used.
-
Absolutely not. You pay what we pay. And we love a deal.
-
Definitely longer than tv shows make it seem! There isn’t a one-size-fits-all answer as each space is unique to the client. It is entirely dependent on the space, your needs, and the methods we implement. We will work with you to achieve your organizational goals. And we will create a method that is realistic and manageable to maintain.
-
We highly suggest being there to declutter with us deciding what items you’d like to keep or donate. Generally, we work alone after the declutter phase has been completed. We can check in throughout the day virtually, by phone, or by text/email - whatever works for you!
-
We donate as much as we can, recycle what we’re able to, and responsibly dispose of anything that’s no longer usable.
-
Never. You’re always in control of what stays and what goes. Our role is to guide and support, not judge or pressure.
-
We can take smaller donations with us or arrange for pickup/drop-off. We can also coordinate a dump run or a junk removal service if needed.
-
We believe in keeping donations local and making a direct impact in our own community. If you have a local organization in mind, we’re happy to coordinate delivery there whenever possible.
We proudly support the following local organizations:
New To You Fergus
A community-focused thrift store operated by volunteers. Proceeds are donated to Groves Hospital in Fergus to purchase state-of-the-art equipment.
Sparrow's Nest Elora
A vibrant community arts hub offering classes, workshops, exhibitions, and creative programming for all ages. Supporting the Centre helps make arts education and cultural experiences accessible within the Elora community.
Guelph Hope House
A community centre offering food, clothing, and essential support services to individuals and families in need throughout Guelph.
The Bench
A youth-focused organization in Guelph providing mentorship, meals, and safe community space for young people navigating challenging circumstances.
Guelph-Wellington Women in Crisis
An organization providing emergency shelter, outreach, counselling, and transitional housing support for women and children experiencing domestic violence and abuse.
Marianne's Place
An emergency shelter program in Guelph offering safe, short-term accommodation and support services for women and their children fleeing violence.
Habitat for Humanity ReStore Guelph/Fergus/Stratford
A nonprofit home improvement store and donation centre where proceeds support Habitat for Humanity’s mission of building affordable housing for families in need.
MCC Thrift & Gift
A non-profit thrift store supporting Mennonite Central Committee initiatives. Proceeds help fund local and global relief, development, and peace-building projects, while keeping quality items in circulation within the community.
-
First, we want to say that there are so many amazing professional organizers out there. This industry is full of talented, thoughtful people doing incredible work, and we truly believe there’s an organizer for everyone.
What makes us different is that we work as a collaborative team of two. That means you get double the perspective, double the problem-solving, and double the hands-on support. While one of us focuses on big-picture strategy and flow, the other can concentrate on sorting, categorizing, and building systems. Sessions move efficiently, momentum stays strong, and you benefit from two complementary skill sets working together on your space.
We also bring specialized knowledge and experience working with chronic disorganization, ADHD, and other forms of neurodivergence. We understand that organizing isn’t just about tidying… it’s about how your brain processes information, makes decisions, and maintains routines. Our approach is compassionate and completely judgement-free.
We don’t create picture-perfect systems that fall apart a week later. We design realistic, sustainable systems tailored to your habits and lifestyle so your spaces continue to work for you long after our sessions end.
-
While we are passionate about helping people declutter and organize their spaces, our services are best suited for individuals seeking assistance with general organization, decluttering, and home optimization. We currently do not take on projects that involve severe hoarding situations, as these require specialized expertise and resources beyond our scope of services. If you are dealing with a more complex situation, we encourage you to reach out, and we can refer you to professionals who specialize in those areas.
-
Absolutely. We’ve supported many neurodivergent clients and approach every project with empathy, care, and zero judgement.
-
Yes! We offer pre-listing decluttering, move prep, and new home setups that make settling in smoother and more peaceful.
-
Our blog includes information, research-based insights and practical tips focused on decluttering and home organization.
-
Absolutely. We’ve helped clients through major life transitions — downsizing, divorce, grief — and always work at your pace with care and respect.
-
We can help with a declutter + pack up using our methods. We also offer unpacking and organizing services in your new space. We even facilitate coordination with the moving company to streamline the process for you. We love these projects!
-
We can refer you to great moving companies in your area, and coordinate dates. But, ultimately, the contract is between you and the company, and you will pay them directly.
-
Yes! Many clients book follow-ups every few months to reset systems and adapt to life changes.
-
We are fully insured with general and professional liability coverage for your peace of mind.
-
Yes, absolutely. We respect your home and your privacy. We can provide non-disclosure agreements, if required.
-
We typically book around three weeks out. If you have a time sensitive project (move-in/out), please reach out as soon as possible. We will do our absolute best to accommodate you!
-
You can email us at hello@homemethod.ca or use the contact form located here. Please include details about your project, if possible.

